Last Updated: [19-2-2025]
Welcome to Ofuq Al Salaam Tech! These Terms and Conditions govern your use of our website (ofuqalsalaamtech.ae) and our services. By accessing our website and services, you agree to comply with these terms.
1. Services
We provide maintenance services in Dubai, including:
- Air Conditioning & Air Filtration System Installation & Maintenance
- Carpentry and Wood Flooring Works
- Plumbing Services & Pipe Repairing
- Floor & Wall Tiling Works
- Painting Services in Dubai
- False Ceiling & Light Partitions Installation
2. Booking & Payments
- Service appointments can be booked through our website, phone, or WhatsApp.
- Full payment is required upon service completion unless otherwise agreed.
- We accept cash, bank transfers, and other agreed-upon payment methods.
3. Cancellations & Refunds
- Cancellations should be made at least 24 hours before the scheduled service.
- Refunds will be processed only if the cancellation policy is met.
- Customers may request a refund or re-service if the service is not provided as agreed.
4. User Responsibilities
- Customers must provide accurate information for service bookings.
- Customers must ensure access to the service location at the scheduled time.
- We are not responsible for delays caused by incorrect information or access issues.
5. Liability & Warranty
- We ensure high-quality workmanship but are not liable for damages caused by pre-existing conditions.
- Warranty on services will be specified during booking.
- We are not liable for indirect, incidental, or consequential damages.
6. Privacy & Data Protection
- We collect personal information only for service purposes (see our Privacy Policy).
- No customer data is shared with third parties.
7. Changes to Terms
We may update these Terms and Conditions from time to time. Continued use of our services constitutes acceptance of any changes.
8. Contact Us
For any inquiries or concerns, please get in touch with us:
WhatsApp: +971 58 599 0277
Email: Info@ofuqalsalaamtech.ae
You agree to these Terms and Conditions when using our website and services.